Okuma Rod Warranties

Limited Lifetime Warranty

Selected Okuma Rods are backed by a Limited Lifetime Warranty which covers defects in workmanship and materials for the lifetime of the rod. If the rod should break under these conditions then please return the rod to Okuma Fishing Tackle at the address listed below.  This warranty does not apply for commercial use of rods. If any alterations are made to the original factory rod then all warranties are void.

All rods being sent in for either warranty or repair must be shipped prepaid and insured. Prior to shipping your product please submit a ticket here to obtain a Return Authorization Number. This number should be placed on the outside of the box in a location clearly visible for our customer service staff.  If your rod is being repaired and is not covered under warranty, our customer service technicians will notify you of any estimates prior to initiating the work order.  Okuma Fishing Tackle Corporation shall not be liable for any incidental or consequential damages.

Should Okuma determine that the rod breakage occurred due to accident, misuse or normal wear and tear, then your claim will not be covered under warranty. If your rod is not covered under the terms of our warranty, Okuma has implemented additional programs to help you get back fishing as quickly as possible. See below for our three tier program for rod replacement.

If Okuma determines that your product falls within our warranty and we decide to replace the damaged rod, but no longer offer that particular model, we will replace it with a comparable product that we determine is closest to your original model and of equal value from our existing product line. 

Okuma offers flexible options for replacement or repair of your damaged products.

Limited Lifetime standard warranty: As mentioned above, you can send your rod to Okuma under our “Limited Lifetime Warranty” program. This process requires a payment of $19.95 to cover return shipping and handling that should be included with your return. If we determine that the rod damage is covered under warranty, we will either repair or replace the rod and send it back freight prepaid.  If it is determined that this rod damage is from misuse, abuse or something other than a manufacturers defect, then our customer service will contact you with replacement and repair options. Please note, damage to the rods, rod guides, or rod blanks from your truck tires, ceiling fans, etc. will not be covered under warranty.  Breakage due to any of the above reasons or by natural disaster are not the result of a manufacturers defect and will not be covered under warranty. Note: Canadian, Hawaiian and Alaskan customers must pay an additional $20.00 for shipping and handling.

Standard Warranty Procedure:

1. Prior to shipping your product please submit a ticket here to obtain a Return Authorization Number.
2. Include Name, Return Address, Telephone number, Proof of Purchase and RA# with your return.
3. Ship the entire rod and information back to Okuma at address below with a check for $19.95 for return shipping.
4. Customer Service will contact you after Okuma receives the rod to go over repair or replacement.

• Accelerated Replacement Program: If you are unsure that your rod damage is covered under warranty and you wish to avoid the wait time involved with the warranty process and examination period, your Limited Lifetime Warranty rod may be replaced at a flat cost of $50.00 under our Accelerated Replacement Program (Rods under $60 retail will be replaced for $30).  Okuma will ship you the replacement rod with the freight pre-paid.  In order to qualify for this program, you must be the original owner, provide proof of purchase and or have registered your product online.  This accelerated replacement program is only valid for up to 3-years from the date of purchase.  If you want to take advantage of the Accelerated Replacement Program, you must cut a 6” section of the rod blank that includes the model’s name, 4-digit LOT number, and model number and send it to the Okuma warranty center.  Any rod already replaced under this program is no longer eligible for the Accelerated Replacement Note:  Canadian, Hawaiian, and Alaskan customers must pay an additional $20.00 for shipping and handling.

Limited Three Year Warranty

Select Okuma Rods and Combos are covered by a limited warranty against defects in workmanship and materials for a period of three years. Should damage occur due to a manufacturer’s defect, Okuma will, at the company’s discretion, either repair or replace the product at no charge. Damage from altercation, accident, neglect or normal wear and tear will, at the company’s discretion, be repaired or replaced for a nominal fee. This warranty is valid only to the original owner and does not extend to products purchased for commercial or rental applications. Products requiring warranty work should be sent postage prepaid and insured to Okuma Fishing Tackle, 2310E. Locust Court Ontario, CA 91761.

Okuma products not covered under this warranty may be repaired at a nominal charge, plus shipping and handling. Customers will be contacted with a complete estimate prior to any repairs being performed. Prior to shipping your product please submit a ticket here to obtain a Return Authorization Number. This number should be placed on the outside of the box and easily identified. To protect against lost or damaged items, all products should be carefully packaged and insured prior to shipping. We ask that you keep all shipping receipts incase a claim is necessary with the shipping company.

Please include a copy of your proof of purchase, your warranty card and a brief statement pertaining to the problems you are encountering. A check for 19.95 check to cover return shipping on all warranty claims is required. This warranty gives you specific legal rights. You may have other rights which vary from state to state.

Limited One Year Warranty

Select Okuma Rods and Combos are covered by a limited warranty against defects in workmanship and materials for a period of one year. Should damage occur due to a manufacturers defect, Okuma will, at the company’s discretion, either repair or replace the product at no charge. Damage from altercation, accident, neglect or normal wear and tear will, at the company’s discretion, be repaired or replaced for a nominal fee. This warranty is valid only to the original owner and does not extend to products purchased for commercial or rental applications. Products requiring warranty work should be sent postage prepaid and insured to Okuma Fishing Tackle, 2310E. Locust Court Ontario, CA 91761.

Okuma products not covered under this warranty may be repaired at a nominal charge, plus shipping and handling. Customers will be contacted with a complete estimate prior to any repairs being performed. Prior to shipping your product please submit a ticket here to obtain a Return Authorization Number. This number should be placed on the outside of the box and easily identified. To protect against lost or damaged items, all products should be carefully packaged and insured prior to shipping. We ask that you keep all shipping receipts incase a claim is necessary with the shipping company.

Please include a copy of your proof of purchase, your warranty card and a brief statement pertaining to the problems you are encountering. A check for 19.95 check to cover return shipping on all warranty claims is required. This warranty gives you specific legal rights. You may have other rights which vary from state to state.

Shipping and Packaging Instructions

When taking advantage of our Limited rod warranties anglers must return the entire rod, including broken parts to Okuma’s customer service department. Please include a note with your name, address, and telephone number along with the Return Authorization number provided to you from our customer service representative. The RA number should be clearly printed on the outside of the box.  Once we receive your payment of $19.95 we will then process your warranty claim and prepay return freight by standard ground shipping.

Return Rods To:
Okuma Fishing Tackle Corporation
Attn: Customer Service Department
2310 East Locust Court
Ontario, California 91761, USA
(909) 923-2828

Okuma Reel Warranties

Here at Okuma USA we offer a variety of reels for every level of angler. For our Okuma reels we offer limited warranties for a period of 1, 3 or 5 years. Depending on which reel that you own will determine which warranty your product falls under. Please see below for the different warranties that are listed.

Shipping and Packaging Instructions

When taking advantage of our Limited reel warranties, anglers must return the assembled reel, including broken parts, to Okuma’s customer service department. Please include a note with your name, address, and telephone number along with the Return Authorization number provided to you from our customer service representative. The RA number should be clearly printed on the outside of the box. Once we receive your payment of $7.95 we will then process your warranty claim and prepay return freight by standard ground shipping.

Return Reels To:
Okuma Fishing Tackle Corporation
Attn: Customer Service Department
2310 East Locust Court
Ontario, California 91761, USA
(909) 923-2828